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The First GoI's CSC tender under NeGP won by eGovServices

The Government of Jharkhand has awarded Tender for 2,943 CSC's to eGovServices. The CSC's will be deployed in rural Jharkhand and provide urban services to rural areas. The Government of Jharkhand identifed eGovServices as one of the few technical competent organizations globally to execute the project.


eGovServices MoU with Microsoft to roll out 500 IT enabled Saksham centers


eGovServices and Microsoft have joined hands to realize the vision of the President of India, Shri A P J Abdul Kalam, to Provide Urban Services to Rural Areas (PURA).

The initiative includes innovative financial and business models that are relevant for rural India and is aimed to also provide employment to the unemployed educated rural citizens.


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Services


Petitions Management System

Government Administrations increasingly want to improve their interactions with citizens, enterprises, and other public administrations. With the Internet delivering an increasing volume of services, the citizens now expect 24/7 access to Government Departments and Agencies, so they can register, submit queries and requests, and obtain and submit information anytime, anywhere.

A complete and integrated solution for all citizen – centric tasks, eGovServices Petitions Management System, allows the Administration to capture, view and use key information to service citizens. By capturing and providing a complete view of the petition, eGovServices PMS enables Administration to present one face to each citizen and support more efficient internal processes.

Now a fully established worldwide trend, capturing Petitions from citizens is helping government agencies and those who rely on them to use the Internet to deliver and receive feedback from citizens and support with remarkable new efficiency. eGovServices PMS can help public administrations improve the quality of service, stimulate feedback, and take remedial actions internally.

eGovServices PMS can help Government Administration address all core citizen-driven tasks efficiently and cost-effectively. Key e-government capabilities of eGovServices PMS include:

• Department Services
• Front Office Kiosks Integration
• Electronic Petition management
• Interaction Tracking
• Action Points Review
• Petition Disposal
• Knowledge Base
• Analytical Tools

Download Petitions Management System (PMS) brochure